Services
Apply for a New Natural Gas Service Line
Get Connected to a Safe and Reliable Natural Gas Service
If you need a new natural gas service line, we’re here to help you get connected easily. Before you begin, please check to see if your property is within our service area.
Complete Your Application Online
Review the New Service Line Application Instructions. This guide walks you through the entire process, including how to prepare and what to expect.
Create an online profile or log in, if you are already a member.
Complete the application.
Your New Service Line: What to Expect
Once we have received your application, a confirmation will be sent to the email address provided. Our next steps include:
- Application review
- Design, planning, and costing
- Scheduling
- Constructing and inspecting your service line
We’ll reach out to you as needed along the way!
Complete Your Connection with a Natural Gas Meter
Once your service line is installed, you’ll need to apply for a natural gas meter. This application must be submitted by you or a certified gas fitter. This ensures your service is safely connected and ready for use.
Learn More
Please note, location of the new service line, site readiness, weather, and time of year can all significantly affect how quickly we can complete your request. We strive to get you connected as soon as possible.
Yes. To ensure we are able to install new service lines quickly, we use an online system to process all applications.
Costs vary based on location and site needs. Our Standard Contribution Rates, effective January 1, 2026, are:
- Town $0
- Rural Subdivision $609 + GST
- Other $6,588 + GST
These rates are subject to change with Alberta Utilities Commission approval.
In some cases, an additional non-standard contribution may be required to provide you with service. We will always notify you of the amount and request payment before proceeding.