Contact

Have a question? We’d love to hear from you.

General Inquiries:
1-866-222-2067

24-HR Emergency:
1-866-222-2068

Head Office Mailing Address
Apex Utilities Inc.
5509 45 Street
Leduc, AB T9E 6T6

Bill Payment Mailing Address
Apex Utilities Inc.
PO Box 2597 Stn M
Calgary, AB T2P 0C8

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8:00AM – 5:00PM, weekdays

2024 Holiday Season – Wednesday, December 25, 2024, to Wednesday, January 1, 2025

Family Day – Monday, February 17, 2025

Good Friday – Friday, April 18, 2025

Easter Monday – Monday, April 21, 2025

Victoria Day – Monday, May 19, 2025

Canada Day – Tuesday, July 1, 2025

Civic Holiday – Monday, August 4, 2025

Labour Day – Monday, September 1, 2025

National Day for Truth and Reconciliation – Tuesday, September 30, 2025

Thanksgiving Day – Monday, October 13, 2025

Remembrance Day – Tuesday, November 11, 2025

2025 Holiday Season – Thursday, December 25, 2025, to Thursday, January 1, 2026

None to report

24-HR EMERGENCIES
Phone: 1-866-222-2068
Report a gas odour, natural gas fire, or damaged
gas line, 24 hours a day, 7 days a week.

Credit Inquiries
Phone: 1-866-222-2069

Start, Stop, or Transfer Service; Billing and General Inquiries
Phone: 1-866-222-2067
Fax: 1-866-980-6866

Gas Settlement Support
(Nomination Management, Account Balancing, and Settlement Services)
Phone: 1-855-666-2074