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Keeping our Workers Safe

Help keep our workers safe by ensuring your property is safe for our workers during service calls.

If you are expecting a service call, before our worker arrives, please:

  • Provide a safe path to the work area;
  • Ensure you communicate any potential hazards that our workers should be aware of including:
    • Hidden hazards (slips, trips, and falls; insect nests; etc.)
    • Congested or limited access areas including walkways
    • Dogs
      • Ensure dogs are secured during service calls; even the friendliest pets can become aggressive when protecting their owners or home, or an unfamiliar person enters the area;
      • Confining your dog to the house, garage, or other secure space;
      • Avoid leashing or chaining your dog near the work area or meter location; and
      • Ensure your dog remains secure until our worker leaves your property.

Your service call may be rescheduled if your property is not properly secured.