Customer Resources
Relight Your Appliances Safely
After a service interruption, you may need to relight some natural gas appliances. Learn how — and when to call us.
Know Your Appliance Type
You may not need to relight all appliances. Many newer appliances use electronic ignition and should restart automatically.
- In some cases, you may need to reset the appliance by adjusting your thermostat to its lowest setting, then back to the desired temperature, or by resetting the power.
- Older appliances with a pilot light may require manual relighting.
Steps to Relight Your Appliance
- Turn off power to any gas-burning appliances with a fan (like your furnace), and set your water heater’s temperature dial to “Summer” or “Vacation” mode.
- Turn all gas appliance valves to the OFF position.
- Check the main gas valve near your meter. If it’s closed, use a crescent wrench to turn it open.
- If your regulator has a plunger, remove the cap and gently pull the plunger out about one inch. It should stay in the pulled-out position.
- Check for the smell of gas near all gas appliances and piping. If you detect gas or suspect a leak, turn off the appliance or main gas valve and call us right away. We’ll send a technician to inspect your system.
- Relight appliances following the instructions in your appliance manual or printed directly on the unit.
Have Questions About Relighting?
Not sure if your appliance needs to be relit? Wondering whether it’s safe to do it yourself? We’re here to help.
If something doesn’t feel right — or if you just want peace of mind — get in touch with our team.
