Understanding Your Invoice

Sections On Your Invoice Explained

• Account No

  Your unique number to reference when you call our Customer Care Team or make online bank payments.

• Service Address

  The address where natural gas service is being provided. It may or may not be the same as the Mailing Address.

• Premise

  A unique number assigned to the service address.

• Rate Category

  The rate classification that applies to your service address. All rates are approved by the Alberta Utilities Commission.

• Invoice Period

  The date range period for the current invoice.

• Previous Invoice

  The amount of your previous invoice.

• Previous Payments

  The payment(s) you have made since your last invoice.

• Balance Forward

  Any unpaid amounts from the previous invoice.

• Total Current Charges

  Total amount due for the current billing period.

• Amount Due

  Total amount for current billing period and any previous unpaid amounts.

• Gas Cost

  A per unit rate ($/GJ) to recover the market rate of the cost of natural gas you consume, plus gas supply management costs.

• Administration Fee

  A daily fee to recover the costs incurred by us to be your default gas supplier, regardless of the amount used.

• Fixed Delivery

  A daily fee to recover a portion of the cost to provide gas distribution service, regardless of the amount used.

• Variable Delivery

  A fee calculated on a per unit rate ($/GJ) to recover gas distribution service costs not included in the Fixed Delivery.

• Third Party Transportation

  The charge calculated on a per unit rate ($/GJ) to recover the costs of transporting natural gas to our distribution system through pipelines owned by other companies.

• Property Tax

  Taxes and fees levied by and paid in full to your municipality or other third party.

• Franchise Fee

  Fees levied by and paid in full to your municipality.

• Usage-Type

  Indicates whether your meter read was actual (A) or estimated (E).

• Usage (CCF)

  Volume of gas measured in hundreds of cubic feet.

• Correction Factor & Energy

  Used to convert gas measured in CCF to GJ (gigajoules).

• Units (GJ)

  Your invoice is calculated based on the units of energy in gigajoules (GJ) used during the invoice period.

• Utility Deferral Adjustment

  A temporary charge to recover the outstanding deferral balances from the Utility Payment Deferral Program (UPDP).

• Federal Carbon Tax

  Visit Federal Carbon Tax for more information