Understanding Your Invoice

Sections On Your Invoice Explained

• Account No

  Your unique number to reference when you call our Customer Care Team or make online bank payments.

• Service Address

  The address where natural gas service is being provided. It may or may not be the same as the Mailing Address.

• Site ID

  A unique number assigned to the service address.

• Rate Category

  The rate classification that applies to your service address. All rates are approved by the Alberta Utilities Commission.

• Invoice Period

  The date range period for the current invoice.

• Late Payment Charge Date

  The amount due on your bill is owing as of the invoice date. If the bill is not paid in full by 21 days from the invoice date, the payment will be considered late, and a Late Payment Charge may be applied on the unpaid amount.

• Previous Invoice

  The amount of your previous invoice.

• Previous Payments

  The payment(s) you have made since your last invoice.

• Balance Forward

  Any unpaid amounts from the previous invoice.

• Total Current Charges

  Total amount due for the current billing period.

• Amount Now Due

  Total amount for current billing period and any previous unpaid amounts.

• Gas Cost

  A per unit rate ($/GJ) to recover the market rate of the cost of natural gas you consume, plus gas supply management costs.

• Administration Fee

  A daily fee to recover the costs incurred by us to be your default gas supplier, regardless of the amount used.

• Fixed Delivery

  A daily fee to recover a portion of the cost to provide gas distribution service, regardless of the amount used.

• Variable Delivery

  A fee calculated on a per unit rate ($/GJ) to recover gas distribution service costs not included in the Fixed Delivery.

• Third Party Transportation

  The charge calculated on a per unit rate ($/GJ) to recover the costs of transporting natural gas to our distribution system through pipelines owned by other companies.

• Property Tax

  Taxes and fees levied by and paid in full to your municipality or other third party.

• Franchise Fee

  Fees levied by and paid in full to your municipality.

• Usage-Type

  Indicates whether your meter read was actual (A) or estimated (E).

• Usage (CCF)

  Volume of gas measured in hundreds of cubic feet.

• Correction Factor & Energy

  Used to convert gas measured in CCF to GJ (gigajoules).

• Units (GJ)

  Your invoice is calculated based on the units of energy in gigajoules (GJ) used during the invoice period.

• Federal Carbon Tax

  Visit Federal Carbon Tax for more information.