Contact

Have a question? We’d love to hear from you.

General Inquiries:
1-866-222-2067

24-HR Emergency:
1-866-222-2068

Head Office Mailing Address
Apex Utilities Inc.
5509 45 Street
Leduc, AB T9E 6T6

Bill Payment Mailing Address
Apex Utilities Inc.
PO Box 2597 Stn M
Calgary, AB T2P 0C8

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8:00AM – 5:00PM, weekdays

2025 Holiday Season – Thursday, December 25, 2025, to Thursday, January 1, 2026

Family Day – Monday, February 16, 2026

Good Friday – Friday, April 3, 2026

Easter Monday – Monday, April 6, 2026

Victoria Day – Monday, May 18, 2026

Canada Day – Wednesday, July 1, 2026

Civic Holiday – Monday, August 3, 2026

Labour Day – Monday, September 7, 2026

National Day for Truth and Reconciliation – Wednesday, September 30, 2026

Thanksgiving Day – Monday, October 12, 2026

Remembrance Day – Wednesday, November 11, 2026

2026 Holiday Season – Friday, December 25, 2026, to Friday, January 1, 2027

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24-HR EMERGENCIES
Phone: 1-866-222-2068
Report a gas odour, natural gas fire, or damaged
gas line, 24 hours a day, 7 days a week.

Credit Inquiries
Phone: 1-866-222-2069

Start, Stop, or Transfer Service; Billing and General Inquiries
Phone: 1-866-222-2067
Fax: 1-866-980-6866

Gas Settlement Support
(Nomination Management, Account Balancing, and Settlement Services)
Phone: 1-855-666-2074